Our company has committed to making its website accessible, in accordance with Royal Decree 1112/2018, of September 7, on accessibility of websites and applications for mobile devices in the public sector, which transposes the Directive ( EU) 2016/2102 of the European Parliament and of the Council, of October 26, 2016. This accessibility declaration applies to all pages of the domain


This website is partially in accordance with RD 1112/2018 due to the exceptions and the lack of conformity of the aspects indicated below.


The content collected below is not accessible due to the following:

Lack of compliance with RD 1112/2018:
On the portal there may be content in other languages ​​in which the language change is not correctly labeled.
Audio-only multimedia elements have no alternative
There are videos without subtitles
There is textual content without sufficient contrast
It is observed that in some cases the focus does not meet the minimum required contrast ratio.
In some cases content overlap may occur
There are PDF documents with accessibility problems
Disproportionate burden:
Does not apply.

Content does not fall within the scope of applicable legislation:
There may be documents in PDF format published before September 20, 2018 that do not fully comply with all accessibility requirements.


This declaration was prepared on September 13, 2023. The method used to prepare the declaration was a self-assessment carried out by the organization itself. Last revision of the declaration: September 2023.


Communications regarding accessibility requirements
You can make communications about accessibility requirements (article 10.2.a of RD 1112/2018) such as, for example:

report any possible non-compliance by this website
transmit other content access difficulties
formulate any other query or suggestion for improvement regarding the accessibility of the website
through the contact form on accessibility requirements designated for this purpose on the Agency’s electronic headquarters.

Communications will be received and processed by the Unit Responsible for Accessibility of the General Subdirectorate of Promotion and Authorizations.

Accessible information requests and complaints
Through the form for requests for accessible information and complaints regarding accessibility complaints, you can submit:

a Complaint regarding compliance with the requirements of RD 1112/2018 or
an accessible Information Request relating to:
contents that are excluded from the scope of application of RD 1112/2018 as established by article 3, section 4
content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.
In the Request for accessible information, the facts, reasons and request must be clearly specified that allow us to verify that it is a reasonable and legitimate request.


You can make communications about accessibility requirements (article 10.2.a) of RD 1112/2018) such as:

Report any possible breach by this website
Transmit other content access difficulties
Ask any other questions or suggestions for improvement regarding the accessibility of the website

indicate in the “Subject” that it is “Web accessibility”, through the Contact web form. We thank you in advance for your collaboration, as it will result in the improvement of the service we provide you. Communications will be received and processed by the company. The request for accessible information and complaints (article 10.2b) and claims (article 13), of Royal Decree 1112/2018, of September 7, will be processed through the “Contact Form”.


The website: has been designed adapting to current standards and regulations in relation to accessibility, complying with the priority 2 (AA) verification points defined in the Web Content Accessibility Guidelines (WCAG) specification. 2.1)
It is optimized for the latest versions of Chrome, Edge, Firefox, Safari and Opera
It is designed for correct viewing on any resolution and desktop, tablet or mobile device (responsive design)
It has been made using HTML5 as a markup language and CSS 3 style sheets for its design.
In addition, continuous auditing and content review work is carried out to facilitate its interpretation and improve navigation through the web portal.

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